![]() It's a platform used by millions of people worldwide. WhatsApp is an application that runs on mobile devices and can be accessed on computers. It is a centralized, cross-platform, freeware instant messaging (IM) and voice-over-IP (VoIP) service offered globally and owned by US tech giant Meta. Whatsapp is a very popular messaging app that allows its users to communicate with their friends and families through voice, text, or video chat. Chapter 1: Introduction to Whatsapp for Business What is Whatsapp and how does it work? In this article, we will talk about how you can use this platform as a powerful marketing tool. It helps you build relationships with your customers and meet their needs effectively. Staying connected with your customers can be hard, and marketing messages can be tough sometimes, but with WhatsApp, it doesn't have to be like that. A study states that 90% of global consumers prefer to stay connected to companies that offer them more personalized service than companies that don't. Today several companies have adopted this idea, and are using Whatsapp business to provide personalized customer service to their customers. I believe you have heard about WhatsApp business, this is designed to help small business owners to help them connect with their customers in a personalized way, offering smooth customer service to them. That is not all to WhatsApp, WhatsApp can do so much more for your business than you could ever imagine.Īs a business owner Twitter, Facebook, and Instagram aren't the only social media platforms to invest in to grow your brand and increase engagement. ![]() Most people, especially some business owners see WhatsApp as a platform only for chatting with friends, and families and having fun. Creating a Call to Action (CTA) to drive engagement and sales Avoiding spamming and how to stay compliant Whatsapp Business API and how to use itĬhapter 4: Best Practices for Using Whatsapp for Business Using Whatsapp Web for seamless communication Understanding the different types of communication on Whatsapp Adding business details such as location, website, and descriptionĬhapter 3: Utilizing Whatsapp for Business Downloading and installing Whatsapp for Business Benefits of using Whatsapp for businessĬhapter 2: Setting Up Whatsapp for Business Why use Whatsapp for business communication? ![]() The difference between Whatsapp Business and regular Whatsapp Chapter 1: Introduction to Whatsapp for Business ![]()
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